As convenience retailers compete for consumers’ loyalty, major players are leveraging shopper data to personalize their messaging, looking to drive deeper connections. Take, for instance, Casey’s General Stores, the third-largest convenience store chain in the United States. On a call with analysts Wednesday (June 12)...
As consumers increasingly engage across brick-and-mortar and digital channels, convenience retailers are integrating new technologies into the in-store experience. According to a recent report from the National Association of Convenience Stores (NACS), nearly two-thirds of shoppers are members of retailers’ loyalty programs. “Customers are using...
As the total solar eclipse draws near, brands are reaching for the stars, seizing on the hold that the event has on the public’s imagination. Take, for instance, Krispy Kreme. Through Monday (April 8), the day of the eclipse itself, the sweet treats brand is offering...
As on-demand delivery aggregators race to offer the most easy, seamless customer experience, Uber Eats is adding live location sharing for hard-to-find deliveries. The aggregator announced Thursday (March 7) the launch of the feature for “meet outside” or “meet at door” orders, which shares customers’ live locations...
July 03, 2023
As consumers gear up to go on summer vacation, aggregators and restaurants alike are looking for ways to keep customers engaged even when they are away from home. Most recently, quick-service restaurant (QSR) giant Domino’s announced a couple weeks ago the launch of Domino’s Pinpoint Delivery, which lets consumers order delivery to pinned locations, enabling the […]
January 04, 2021
The digital-first economy was the story of 2020, but for many successful companies it wasn’t a complete surprise. It was an acceleration. It was a business evolution that they were...
July 29, 2019
It’s pretty much a given these days that – more or less – a business is nothing without a robust mobile experience when it comes to commerce, payments and customer...
September 12, 2017
Innovation happens when you least expect it. As they say, “Necessity is the mother of invention.” Those we call “innovators” are simply the ones who endeavor to solve the problems...
March 20, 2023
7-Eleven plans to build one of the largest electric vehicle (EV) fast-charging networks offered by a retailer. The convenience store retailer already offers fast-charging services at several locations in California, Colorado, Florida and Texas and plans to add select locations across the United States and then expand the network into Canada, 7-Eleven said in a press release. […]
March 01, 2023
Western Union has teamed with 7-Eleven to tap into Mexico’s $53 billion remittance market. The money transfer service announced its partnership with 7-Eleven Mexico Wednesday (March 1), saying it will...
July 21, 2022
Convenience store chain 7-Eleven has cut around 880 corporate jobs in the U.S., a year after completing its $21 billion acquisition of rival Speedway. This shift comes as U.S. businesses...
May 09, 2022
Convenience store retailer 7-Eleven is giving up-and-coming brands an opportunity to grow and be put on its store shelves through the annual Brands with Heart initiative, according to a Monday...
