Agentic Commerce news and trends

Amex’s Squieri Says Service and Security Will Win Agentic Commerce
Credit Cards // March 25, 2026

American Express sees agentic commerce and commercial services as opportunities to continue the company’s growth, Chairman and CEO Stephen J. Squeri wrote in a letter to shareholders released Wednesday (March 25). Get the Full Story Complete the form to unlock this article and enjoy unlimited...

Acquirers Say Risk and Readiness Are Slowing Agentic Commerce
Artificial Intelligence // March 24, 2026

“How Acquirers Prepare for Agentic Commerce” examines how acquirers are preparing for the next phase of digital commerce as AI-powered agents take on a larger role in shopping and payments. Findings show that many industry players believe the core payments infrastructure is already strong enough...

Visa Says AI Can Shop but Trust Still Has to Close the Sale
eCommerce // March 23, 2026

Watch more: The Edit With Visa’s Andrew Torre Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you...

Google Debuts New Ways to Let AI Agents Shop Like Humans
eCommerce // March 19, 2026

Google has updated its Universal Commerce Protocol (UCP), the agentic commerce standard launched in January. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Interviews & Exclusives
Acquirers May Win Agentic Commerce by Building the Guardrails

March 26, 2026
Agentic commerce has been framed as the payment industry’s next leap forward. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from […]

AI Agents Start Shopping and Payments Firms Adapt

February 26, 2026
Watch more: What’s Next in Payments With FIS’ Mladen Vladic Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

Online Finally Breaks Brick and Mortar

January 09, 2026
In 2026, online and digitally-influenced retail finally surpasses brick-and-mortar sales in the categories that matter most to modern retail. This moment has been years in the making, obscured less by...

Commerce Finds Its Voice

January 06, 2026
Voice will finally pull agentic commerce onto the mobile phone by turning complex, desktop-only “go do this for me” prompts into natural, spoken conversations that consumers can have anywhere. The...

Quick Reads
Amex’s Squieri Says Service and Security Will Win Agentic Commerce

March 25, 2026
American Express sees agentic commerce and commercial services as opportunities to continue the company’s growth, Chairman and CEO Stephen J. Squeri wrote in a letter to shareholders released Wednesday (March 25). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins […]

Google Debuts New Ways to Let AI Agents Shop Like Humans

March 19, 2026
Google has updated its Universal Commerce Protocol (UCP), the agentic commerce standard launched in January. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Court Blocks Amazon Ban on Perplexity AI Agents

March 17, 2026
A court of appeals blocked a lower court’s order that would have prevented Perplexity’s artificial intelligence shopping agents from visiting Amazon’s website, Bloomberg reported Tuesday (March 17). Get the Full...

Reviews Site Trustpilot Aims to Cash in on Agentic Commerce

March 17, 2026
Reviews website Trustpilot is reportedly seeking partnerships with eCommerce giants amid the rise of AI-powered shopping. Get the Full Story Complete the form to unlock this article and enjoy unlimited...