Ai Assistant news and trends

Too Many Business Meetings? Zoom’s AI Assistant Will Go for You
artificial intelligence // October 10, 2024

Artificial intelligence (AI) assistants are gate-crashing boardrooms and Zoom calls, offering to streamline corporate America while threatening to short-circuit human collaboration in the workplace. Zoom’s new AI assistant exemplifies a wave of AI tools poised to transform business operations, potentially redefining how companies communicate, collaborate,...

AWS and Smartsheet Enable AI Assistant to Access Work Management Data
artificial intelligence // October 09, 2024

Amazon Web Services (AWS) and Smartsheet have partnered to help companies access their work management data through AWS’ generative artificial intelligence (AI) assistant. This collaboration involves launching a connector that synchronizes data from Smartsheet’s enterprise work management platform into AWS’ generative AI assistant, Amazon Q...

Klarna’s AI Assistant Now Offers Chat-Based Shopping Experience
artificial intelligence // September 19, 2024

Klarna has added a chat-based shopping experience to its artificial intelligence (AI) assistant designed to help consumers shop. The company has also added more features to the AI assistant, which is powered by OpenAI, Klarna said in a Thursday (Sept. 19) press release. “For decades,...

Amazon Connects Independent Sellers to Customized GenAI Assistant
artificial intelligence // September 19, 2024

Amazon is going all in on generative artificial intelligence (GenAI) for its independent seller community. Announced Thursday (Sept. 19) at its Amazon Accelerate event in Seattle, a new GenAI initiative is aimed at easing the complexities independent sellers face using its platform and continues its...

Interviews & Exclusives
Facebook Messenger 2.0: Lotsa Bots

April 19, 2017
Innovator, entrepreneur and architect of “the greatest show on Earth” P.T. Barnum famously said, “There is no such thing as bad publicity.” This week, going into its F8 conference — Facebook’s annual in-house version of the greatest show on earth for its developers — the world got a bit of counterevidence, as CEO Mark Zuckerberg did have […]

Voice-Activated Tracker: Google Home Gets Personal

April 18, 2017
Ready or not, here they come … marketers, that is. Everyone’s itching to get on the smart speaker monetization train. Burger King — rather than wait for Google to roll out...

Quick Reads
Mastercard Teams With Databricks on GenAI Assistant

October 29, 2024
Mastercard has launched a generative artificial intelligence (AI)-powered digital assistant that is designed to simplify the customer onboarding process. This is the first application developed by Mastercard’s new in-house capability for building and deploying knowledge agent tools, the company said in a Tuesday (Oct. 29) press release. Mastercard’s new in-house capability was built in collaboration […]

AWS and Smartsheet Enable AI Assistant to Access Work Management Data

October 09, 2024
Amazon Web Services (AWS) and Smartsheet have partnered to help companies access their work management data through AWS’ generative artificial intelligence (AI) assistant. This collaboration involves launching a connector that...

Klarna’s AI Assistant Now Offers Chat-Based Shopping Experience

September 19, 2024
Klarna has added a chat-based shopping experience to its artificial intelligence (AI) assistant designed to help consumers shop. The company has also added more features to the AI assistant, which...

Expedia Unveils AI Assistant to Help With Travel Planning

May 14, 2024
Expedia Group has unveiled an artificial intelligence (AI) assistant designed to help travelers plan their trip. The new AI assistant, Romie, can help with planning, shopping, booking and making changes during a trip, the...