Ai Assistants news and trends

Macy’s AI Chatbot Quadruples Customer Spending
Retail // March 26, 2026

An artificial intelligence (AI)-powered shopping assistant that was launched by Macy’s on Monday (March 23) has most often been used by customers to suggest products for completing an outfit and to see what items might look like on the customer, Bloomberg reported Thursday (March 26). Get the...

Tencent Adds OpenClaw AI Agent to China’s Most Popular App
artificial intelligence // March 22, 2026

China’s Tencent has integrated the OpenClaw artificial intelligence agent with its WeChat messaging platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS...

Starling Adds Agentic AI to UK Banking App
Banking // March 20, 2026

Starling has added an agentic artificial intelligence (AI) financial assistant to its banking app in the United Kingdom. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our...

Fraudulent AI Assistants Target User Information
Cybersecurity // February 16, 2026

Google’s Chrome web store is reportedly being plagued by a wave of malicious browser extensions. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...

Interviews & Exclusives
AI Coding Assistants Give Big-Tech Powers to Small Businesses 

June 02, 2025
Small businesses are increasingly turning to artificial intelligence (AI)-powered coding assistants to slash their technology development expenses while maintaining competitive digital capabilities, according to industry practitioners. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily […]

Weave Snaps Up TrueLark to Put AI Muscle Behind Patient Calls

May 05, 2025
Much of the white space opportunity in healthcare innovation can be found reshaping how small and mid-sized healthcare practices engage with patients. Get the Full Story Complete the form to...

AI Gives Customer Service Positive Revenue Spin

March 24, 2025
Enterprises are expanding their use of artificial intelligence (AI) in customer experience to encompass the entirety of the process, not just relegating it to back-office tasks. In addition to speeding...

Amazon and Walmart Go Head-to-Head Over Logistics and AI

March 21, 2025
Tariff pressures are squeezing the retail and eCommerce sectors. What are the two behemoths dominating the space, Walmart and Amazon, doing in response? Get the Full Story Complete the form...

Quick Reads
Anthropic’s Claude Sees Surge in Subscriptions

March 29, 2026
Anthropic’s artificial intelligence tool is reportedly enjoying record levels of popularity among consumers. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications […]

Macy’s AI Chatbot Quadruples Customer Spending

March 26, 2026
An artificial intelligence (AI)-powered shopping assistant that was launched by Macy’s on Monday (March 23) has most often been used by customers to suggest products for completing an outfit and to...

Tencent Adds OpenClaw AI Agent to China’s Most Popular App

March 22, 2026
China’s Tencent has integrated the OpenClaw artificial intelligence agent with its WeChat messaging platform. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access...

Starling Adds Agentic AI to UK Banking App

March 20, 2026
Starling has added an agentic artificial intelligence (AI) financial assistant to its banking app in the United Kingdom. Get the Full Story Complete the form to unlock this article and enjoy...