Ai Crm news and trends

Salesforce Reports AI Innovation Propels Growth
Earnings // August 30, 2023

Salesforce’s fiscal 2024 second-quarter results showcase its focus on artificial intelligence (AI) innovation and its transformation to profitable growth. The customer relationship management (CRM) company sees AI as essential for improving productivity, driving efficiency and enhancing customer experiences, Salesforce Chair, CEO and Co-Founder Mark Benioff said...

Quick Reads
Salesforce Introduces Next-Gen AI Chatbot

September 12, 2023
Salesforce has launched the latest iteration of its artificial intelligence (AI)-powered chatbot.  The customer relationship management (CRM) platform announced on Tuesday (Sept. 12) a comprehensive update to their AI chatbot capabilities. The update brings next-level generative AI to the platform with the introduction of Einstein Copilot, a conversational AI assistant tailored to the needs of each Salesforce customer. […]

Salesforce Reports AI Innovation Propels Growth

August 30, 2023
Salesforce’s fiscal 2024 second-quarter results showcase its focus on artificial intelligence (AI) innovation and its transformation to profitable growth. The customer relationship management (CRM) company sees AI as essential for...