Although many businesses provide agile and secure payment methods for consumers, the pandemic exposed significant discrepancies in their abilities to provide the same to B2B clients. Consumer sites such as Amazon and DoorDash had already gained traction and could quickly adapt to serve an audience...
It's a common complaint from B2B buyers that the purchasing process is too complicated or difficult. In the B2B Digital Payments Tracker, HubSpot’s Michael Vittum explains how eliminating fragmentation and complexity with the help of robust CRM platforms helps streamline the business buying process for...
The last two years changed the way that businesses and their vendors interact and pay, and the digital transformation that the pandemic forced upon the commerce world has also altered consumers’ expectations of how they want to pay for goods and services. Financial institutions (FIs)...
The pandemic has thrust virtual channels into the spotlight as consumers all over the world have migrated online during shutdowns and operational restrictions. This digital shift has highlighted the many conveniences of eCommerce transactions, leading to permanent behavioral changes among merchants and consumers alike. For...
January 21, 2022
Throughout the pandemic, consumers’ reliance on digital payments technology has made such transaction methods an expectation rather than a perk. More than 80% of all consumers who use one of the top four digital wallet options are satisfied with their services. This methodology extends past traditional business-to-consumer (B2C) sales, however, and now business-to-business (B2B) firms […]
