Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...
Capital One’s Discover integration dominated discussion during the second-quarter earnings call, alongside new initiatives, with the bank testing Capital One credit cards on the Discover network while continuing to spend on technology and artificial intelligence (AI). Get the Full Story Complete the form to unlock...
Augustus, formerly known as Ivy, raised $180 million in a Series B funding round to support its offering that gives financial institutions around the world direct access to dollar accounts and rails through a federally chartered bank. Get the Full Story Complete the form to...
KeyCorp made gains across its priority growth businesses of investment banking, commercial payments and wealth management in the second quarter, Chairman, CEO and President Chris Gorman said Tuesday (July 14). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
July 21, 2026
Watch more: The Digital Shift | i2c | Dan Hanks Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and […]
July 17, 2026
Financial institutions have traditionally organized customers using familiar metrics: income, assets, credit score and spending patterns. Those variables determined who qualified for a mortgage, which credit card they received and...
July 16, 2026
For credit unions (CUs), the race to strengthen AI capabilities may be decided by following through on the plans already in place rather than developing entirely new innovations. Get the...
July 09, 2026
Stablecoins have drawn attention for how they move money. Custody may prove to be the business that help solidify banks’ positioning in the institutional market. Get the Full Story Complete...
July 22, 2026
Spanish banks are reportedly offering a new bank-to-bank in-store payment system, challenging American payment systems. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive […]
July 21, 2026
Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the...
July 21, 2026
Augustus, formerly known as Ivy, raised $180 million in a Series B funding round to support its offering that gives financial institutions around the world direct access to dollar accounts...
July 21, 2026
KeyCorp made gains across its priority growth businesses of investment banking, commercial payments and wealth management in the second quarter, Chairman, CEO and President Chris Gorman said Tuesday (July 14)....
