Bizrate Insights news and trends

Late Deliveries May Hurt Shipping Club Member Renewal Rate

February 13, 2015
Quick Reads
Late Deliveries May Hurt Shipping Club Member Renewal Rate

February 13, 2015
To shipping club members, online delivery matters. So much so that unsatisfactory shipping times may lead to membership cancellation. According to a survey conducted by Bizrate Insights, 43 percent of shipping club members – with the most popular memberships being Amazon Prime (28 percent of all respondents) and Barnes & Noble (5 percent of all […]