Canceled Flights news and trends

Refunds Put Southwest Airlines Customer Service to Test
Travel Payments // December 29, 2022

Southwest Airlines is inviting customers to send it requests for refunds and reimbursement of alternate travel expenses.  The beleaguered airline has set up a page on its website for customers to submit requests for refunds for canceled flights as well as for related expenses, it...

Quick Reads
DOT: Airlines Must Automatically Refund Canceled Flights

April 24, 2024
Airlines must automatically refund travelers for canceled flights under a new Department of Transportation rule. This rule, announced Wednesday (April 24) is designed to make it easier for passengers to get refunds if a flight is canceled or “significantly” changed. It also requires refunds for travelers whose checked bags are “significantly” delayed or who did not get extra services […]

Refunds Put Southwest Airlines Customer Service to Test

December 29, 2022
Southwest Airlines is inviting customers to send it requests for refunds and reimbursement of alternate travel expenses.  The beleaguered airline has set up a page on its website for customers...