Car Buying news and trends

Gen Z Car Buyers Shop Digitally but Complete Purchases in Person
Retail // May 02, 2024

Consumers — especially younger generations — are conducting more and more purchases digitally, but especially for high-consideration, large-ticket items such as cars, many shoppers are not willing to give up the in-person experience. In an interview with PYMNTS, Rebecca Lindland, senior director of industry data...

German Automotive Marketplace mobile.de Taps Mangopay for Embedded Payments
Payment Methods // February 14, 2024

German automotive marketplace mobile.de has tapped Mangopay to add embedded payments to its platform. Mangopay, a provider of payment infrastructure for marketplaces and platforms, will launch a payment solution tailored to mobile.de’s users, the companies said in a Wednesday (Feb. 14) press release. “For many...

The Auto Lending Ecosystem Streamlines Refunds and Cancellations With Automated Compliance
Acquisitions // February 07, 2024

In all industries, what happens after the sale can be as critical as the initial transactions themselves. That includes the automotive industry, where cancellations and refunds of finance and insurance (F&I) products are part of the course of the normal lifecycle of interactions between consumers...

Mitsubishi Launches Digital Retail Program as Auto Manufacturers Tap Omnichannel Tech
Retail // February 05, 2024

As the process of making large-ticket purchases becomes increasingly digital across industries, Mitsubishi Motors has announced a new digital retail program. Mitsubishi Motors North America, Inc. (MMNA) on Monday (Feb. 5) announced the launch of its new online solution, ClickShop 2.0, to link the process...

Interviews & Exclusives
The Auto Lending Ecosystem Streamlines Refunds and Cancellations With Automated Compliance

February 07, 2024
In all industries, what happens after the sale can be as critical as the initial transactions themselves. That includes the automotive industry, where cancellations and refunds of finance and insurance (F&I) products are part of the course of the normal lifecycle of interactions between consumers and companies. The processes are made complex — not just […]

Auto Industry Revs Up Customer Experience With Tech

January 30, 2024
Artificial intelligence (AI) is playing a big role in the future of the automotive industry both inside and outside of the car. Although most of the focus up until now...

With Hyundai Deal, Alexa Helps Amazon Link Commerce to Connected Cars

November 22, 2023
With the recent news that Amazon is partnering with Hyundai, the conventional wisdom might be to say: Amazon sells pretty much everything else across its platform, and as part of its...

Quick Reads
German Automotive Marketplace mobile.de Taps Mangopay for Embedded Payments

February 14, 2024
German automotive marketplace mobile.de has tapped Mangopay to add embedded payments to its platform. Mangopay, a provider of payment infrastructure for marketplaces and platforms, will launch a payment solution tailored to mobile.de’s users, the companies said in a Wednesday (Feb. 14) press release. “For many people, buying a car is one of their biggest investments, […]

Carvana Reports Turnaround After Cutting Costs With Layoffs, Adding AI Tools

February 02, 2024
Online used car firm Carvana has reportedly turned around its operations and debt over the past 18 months, lifting its stock price from $5 to $55. Company CEO and Chairman...

CoPilot Debuts AI-Powered Car Shopping App

November 19, 2023
CoPilot has debuted a car buying app powered by an artificial intelligence (AI) assistant. The new offering, which CoPilot said is a market first, lets consumers search for and receive AI-curated,...

Bank of America Debuts Digital Car Buying/Financing Tools

November 15, 2023
Bank of America has debuted tools to help customers complete and finance online car purchases. Clients can now become prequalified for auto financing to find out how much they may be...