Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...
Facebook’s Slack-like worker communication app, Workplace, has just announced a slew of new features along with a milestone – it recently hit three million paying users. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS...
Groupon has acquired an AI-driven voice and text messaging tool called Presence AI, according to a press release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to...
Facebook has been hit with another security issue — this time involving its Messenger Kids app. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily...
June 17, 2019
You know the old adage: a customer who has a bad experience with customer service does not need to be motivated to communicate with others about it. Quite to the contrary, that customer will be sure to tell as many people as they can get to listen to them on the subject. Get the Full […]
February 27, 2019
Given its reach into literally every corner of the globe, it is not much of an exaggeration to say that we are living in the era of chat. Some 5.8...
September 20, 2022
Meta will be integrating WhatsApp with Salesforce to help businesses add ways to chat with customers, a WhatsApp blog said Tuesday (Sept. 20). Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. […]
October 08, 2019
Facebook’s Slack-like worker communication app, Workplace, has just announced a slew of new features along with a milestone – it recently hit three million paying users. Get the Full Story...
August 08, 2019
Groupon has acquired an AI-driven voice and text messaging tool called Presence AI, according to a press release. Get the Full Story Complete the form to unlock this article and...
July 23, 2019
Facebook has been hit with another security issue — this time involving its Messenger Kids app. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
