Back in the ‘80s, Knight Rider was a television show that featured not only the great David Hasselhoff but also his trusty sidekick (and car), KITT. Through the use of advanced artificial intelligence, Hasselhoff was able to have conversations with KITT. Movies will likely always...
While chatbots tend to make almost anything customer-related more efficient, the technology behind them is still in its infant stages. With voice-recognition software like Alexa and Siri moving the ball forward on interactive speaking, consumers’ demand for similar interactions with chatbots may be on the rise....
Over the past decade, we’ve seen mobile apps rise to be the go-to item businesses add to their competitive repertoire. With Apple’s App Store and Android’s Play Store becoming major players with developers and businesses looking to expand offerings and make a few extra dollars, mobile...
Fewer applications seems to be Facebook‘s new theme as we move forward in the chatbot arena. Over the course of the past year, the social media giant has introduced various new components for its Messenger platform. In addition to its availability for developers to build...
June 05, 2017
Back in the ‘80s, Knight Rider was a television show that featured not only the great David Hasselhoff but also his trusty sidekick (and car), KITT. Through the use of advanced artificial intelligence, Hasselhoff was able to have conversations with KITT. Movies will likely always involve some aspect of projecting what the future could be […]
April 18, 2017
As the saying goes, money makes the world go around. The same can be said for the potential future success of chatbots. In nearly every aspect of daily life, there’s...
December 13, 2016
Be prepared for a chatbot that responds with “Thanks a latte” even if you order a mocha, Americano or just an old-school, plain black coffee. Starbucks recently announced that it has the cogs churning on a new chatbot called My Starbucks Barista. Circumventing or enhancing (however you see it) the traditional barista interaction experience, the customer […]
November 29, 2016
Of the three shopping days this weekend, Cyber Monday is arguably the most chatbot-friendly due to the digital nature of the day. “We’re seeing a continued excitement for interacting with...
November 22, 2016
Chatbots can help secure purchases but also ship packages. Just in time for the holidays, UPS has launched a beta version of its chatbot that will mimic human conversations to...
November 15, 2016
Chatbots can now fly you around the world. This week, Lufthansa’s chatbot named Mildred took flight with capabilities of helping flyers search for cheap flights and book tickets using natural...
