In an effort to prevent the spread of the coronavirus and safeguard its employees, some Starbucks locations are closing seating areas and restricting service to mobile and drive-through orders, according to a Thursday (March 12) letter to stakeholders from Kevin Johnson, Starbucks CEO. “This means...
The Starbucks rival in China, the Beijing-based Luckin Coffee, has filed for an initial public offering (IPO) in the United States with a valuation of almost $3 billion since its last funding round, according to a report by Reuters. Luckin has set what is called...
Coffee chains are brewing up a battle over customer loyalty: After news surfaced that Starbucks was updating its rewards offering, Dunkin’ is revamping its own rewards program with a pilot multi-tender system. The company is testing a DD Perks program that lets diners earn points...
In the digital world, loyalty can work as a differentiator, a way to keep consumers amid fierce competition from many merchants. But loyalty also comes at a price, and as airlines enjoy strong demand, one major carrier is upping the cost for its top customers...
July 21, 2020
Starbucks’ customers in China now have more ways to order drinks. The Seattle-based coffee chain’s offerings are now available on multiple platforms run by Alibaba Group Holding Ltd., the global technology company specializing in eCommerce, Reuters reported. “Starbucks Now,” a Starbucks app feature that allows customers to order from their mobile phone and pick it […]
March 12, 2020
In an effort to prevent the spread of the coronavirus and safeguard its employees, some Starbucks locations are closing seating areas and restricting service to mobile and drive-through orders, according...
April 22, 2019
The Starbucks rival in China, the Beijing-based Luckin Coffee, has filed for an initial public offering (IPO) in the United States with a valuation of almost $3 billion since its...