Friendly fraud. First-person fraud. Call it what you will — maybe “mistaken fraud.” For many merchants, purchase disputes and chargebacks are an unfortunate cost of business, one that’s been on the rise amid the great digital shift. Illegitimate chargebacks — aka friendly fraud — occur...
March 14, 2024
Chargebacks have long been a thorny issue for merchants. And as transactions become increasingly digitized, chargebacks have in turn become more prevalent. They not only represent a loss of revenue but can also incur additional fees and damage relationships with payment processors. The rise of eCommerce has seen an uptick in chargebacks, making it crucial […]
December 02, 2022
Friendly fraud. First-person fraud. Call it what you will — maybe “mistaken fraud.” For many merchants, purchase disputes and chargebacks are an unfortunate cost of business, one that’s been on...
