Consumer Retention news and trends

Digital-First Economy Values Personalized Video For Consumer Engagement
Retail // December 08, 2020

A picture, the old expression goes, is worth a thousand words. Expanding on that adage, a video must be worth a thousand pictures. It’s a particularly relevant sentiment as the world is increasingly digitizing and consumer preferences are shifting. The effectiveness of video in the...

sticky.io CEO Says Walmart Among Those Building Stronger Customer Relationships Through Subscriptions
Subscription Commerce // December 04, 2020

This year’s holiday shopping season is going to be very different — and very digital — than what’s come before, sticky.io CEO Brian Bogosian told Karen Webster in a recent discussion. But for all of the concern about how retailers will fare in such a...

eBay Ups The eCommerce Ante With Price Match Guarantee
Retail // June 22, 2017

The redheaded (and perhaps forgotten) stepchild of the eCommerce world is back, and this time, it’s come with a way to up its game. Online marketplace eBay has announced its Price Match Guarantee program this week. Through Price Match Guarantee, the company will match prices...

Interviews & Exclusives
Subscription Options Play Critical Role In Consumer Retention

May 24, 2021
The pandemic didn’t entirely create the subscription boom seen over the last 15 or so months, but COVID-19 was undeniably an accelerant. Consumers stuck at home shopped for subscriptions the way they might once have roamed the aisles in brick-and-mortar retailers. An average of 34 percent of these “subscription-curious” consumers have added at least one […]

Digital-First Economy Values Personalized Video For Consumer Engagement

December 08, 2020
A picture, the old expression goes, is worth a thousand words. Expanding on that adage, a video must be worth a thousand pictures. It’s a particularly relevant sentiment as the...

sticky.io CEO Says Walmart Among Those Building Stronger Customer Relationships Through Subscriptions

December 04, 2020
This year’s holiday shopping season is going to be very different — and very digital — than what’s come before, sticky.io CEO Brian Bogosian told Karen Webster in a recent...