Conversational Ai news and trends

Fabric Buys Walmart’s Telehealth Business and Stitches AI Into Digital Healthcare
Healthcare // August 08, 2024

Telehealth has evolved from a niche service to a central element of healthcare, a shift accelerated by the COVID-19 pandemic. This evolution reflects a broader move toward digital health solutions that fundamentally change patient care. “We’re creating that on-demand experience for patients to get care...

Salesforce Debuts Autonomous AI Service Agent Einstein
artificial intelligence // July 17, 2024

Customer relationship management company Salesforce has debuted its first fully autonomous artificial intelligence (AI) agent. Einstein Service Agent, announced Wednesday (July 17), is designed to replace conventional chatbots by understanding and taking action on a broad range of service issues without preprogrammed scenarios and make...

Openstream.ai Bridges Human-Machine Conversations With Next-Gen Voice Agents
Artificial Intelligence // March 29, 2024

In the rapidly evolving landscape of conversational artificial intelligence (AI), companies are vying to deliver solutions that can effectively bridge the gap between human and machine interactions.  Openstream.ai’s newly patented software aims to help businesses interact through its Enterprise Virtual Assistant (EVA) platform. The company...

Fyle Launches Conversational AI for Submitting Expense Receipts via Text
artificial intelligence // March 05, 2024

Fyle has launched a conversational artificial intelligence (AI) platform that helps employees submit expense receipts and related details via text message. This solution is designed to eliminate the need for traditional apps as well as the need for employees to have to learn how to use...

Interviews & Exclusives
Fabric Buys Walmart’s Telehealth Business and Stitches AI Into Digital Healthcare

August 08, 2024
Telehealth has evolved from a niche service to a central element of healthcare, a shift accelerated by the COVID-19 pandemic. This evolution reflects a broader move toward digital health solutions that fundamentally change patient care. “We’re creating that on-demand experience for patients to get care through a more omnichannel lens,” Aniq Rahman, founder and CEO […]

AI Helps Computers Behave Like Humans — Instead of the Other Way Around

November 07, 2023
Artificial intelligence (AI) has been a buzzword in technology, and science fiction, for decades. Now, in the 21st century, it is finally beginning to have its star turn in the workforce. “Computers...

SoundHound CEO: Conversational AI Radically Changes Consumer Expectation for Voice Assistants

March 28, 2023
The contemporary artificial intelligence (AI) gold rush is already transforming industries across the global economy. Now, businesses are looking to transform the AI economy. Keyvan Mohajer, CEO and co-founder of...

The Money-Mover That’s A Money-Mentor, Too

September 15, 2017
“Can I afford a Tesla? If not, can you help me save for one?” These questions were once reserved for financial advisers. Technically they’re still questions for a financial adviser,...

Quick Reads
Kasisto Appoints Lance Berks as CEO to Drive Growth in Conversational AI for Financial Services

October 23, 2024
Conversational artificial intelligence (AI) — the use of machine learning to facilitate natural language conversations between humans and machines — continues to make inroads in the financial services sector. In a press release issued Wednesday (Oct. 23), Kasisto announced some leadership changes, naming Lance Berks as CEO and Don Layden as executive chairman of its board […]

Salesforce Debuts Autonomous AI Service Agent Einstein

July 17, 2024
Customer relationship management company Salesforce has debuted its first fully autonomous artificial intelligence (AI) agent. Einstein Service Agent, announced Wednesday (July 17), is designed to replace conventional chatbots by understanding...

Fyle Launches Conversational AI for Submitting Expense Receipts via Text

March 05, 2024
Fyle has launched a conversational artificial intelligence (AI) platform that helps employees submit expense receipts and related details via text message. This solution is designed to eliminate the need for traditional...

OpenAI Chairman Bret Taylor Launches AI Chatbot Startup Sierra

February 14, 2024
OpenAI Chairman Bret Taylor has launched Sierra, an artificial intelligence (AI) chatbot startup, aiming to develop conversational AI agents specifically designed for businesses. Taylor told Bloomberg Technology that Sierra operates at a different layer...