Galileo Financial Technologies has launched an intelligent digital assistant (IDA) for financial institutions and FinTechs. The new Cyberbank Konecta is a conversational artificial intelligence (AI) engine that can handle 80% of common inquiries for banks, credit unions, FinTechs and nonfinancial brands, including customer onboarding, support...
The financial services and payments sectors have long been leveraging automated tools to streamline operations. Now, those legacy tools and intelligent solutions are getting exponentially smarter as advances in artificial intelligence (AI) allow all of the various technologies that fall under its broad moniker to...
March 08, 2023
The financial services and payments sectors have long been leveraging automated tools to streamline operations. Now, those legacy tools and intelligent solutions are getting exponentially smarter as advances in artificial intelligence (AI) allow all of the various technologies that fall under its broad moniker to do more with less. “We really are surrounded by AI […]
August 08, 2023
SoFi Technologies has integrated Galileo Financial Technologies’ conversational artificial intelligence (AI) engine into its personal finance app. The intelligent digital assistant (IDA), Cyberbank Konecta, has increased member satisfaction, improved response time by 65%, and freed up agents to solve more complex and higher-touch problems, the companies said in a Tuesday (Aug. 8) press release. “Cyberbank […]
March 09, 2023
Galileo Financial Technologies has launched an intelligent digital assistant (IDA) for financial institutions and FinTechs. The new Cyberbank Konecta is a conversational artificial intelligence (AI) engine that can handle 80%...
