When it comes to delivering a personalized, pleasant experience, the goals of consumers and hospitality operators are completely aligned. Consumers want a great experience – and when they have one, they are inclined to spend more and frequent that establishment more often. Operators – from hotel chains to bars and restaurants to sports arenas – want them to...
A good product at a good price: that used to be the recipe for a good brand. But a third ingredient in retail is quickly overshadowing those bastions of success, and that is customer service. Consumers want a seamless shopping experience, and if they don’t...
Analyzing data is tough, but a lot of products and services have solved for that. When Alooma CEO and cofounder Yoni Broyde talked to retailers, he found that for most of them, analysis wasn’t the problem. The problem was getting all their data into one...
BOPIS – buying online and picking up in the store – is quick and easy for customers, offering the best of both worlds: They can browse to their heart’s content on the device of their choice, and then, instead of waiting five to seven days...
December 08, 2017
When it comes to delivering a personalized, pleasant experience, the goals of consumers and hospitality operators are completely aligned. Consumers want a great experience – and when they have one, they are inclined to spend more and frequent that establishment more often. Operators – from hotel chains to bars and restaurants to sports arenas – want them to have that great experience, for that reason. But just because consumers […]
June 01, 2017
Small businesses can benefit big if they’re insured by a company that partners with Valen. Why should every client pay the same premium when they all have different risks and...
April 13, 2017
What happens when digital commerce, digital content and marketing come together on a single platform? Unique digital experiences that can help businesses to respond to customer behavior and deliver real-time,...
June 06, 2017
From some guy’s garage in San Francisco, a group of math nerds has grown into one of the world’s finest-tuned machine learning operations. SigOpt now helps optimize fraud detection and investments like beer brewing and even the manufacturing of synthetic rhino horns. SigOpt cofounder and CEO Scott Clark said that’s because his 14 employees, like the […]
December 29, 2016
Life — and business, for that matter — is full of decisions. Some small, some big, many with the use of data in real time. “Enova Decisions, an Analytics as a Service...
