The healthcare industry is experiencing a rapid shift to digital channels, and older generations are embracing this change. PYMNTS’ data shows that 64% of baby boomers and seniors have already adopted digital channels for some healthcare activities. We also find that they are highly satisfied...
May 15, 2023
The healthcare industry is experiencing a rapid shift to digital channels, and older generations are embracing this change. PYMNTS’ data shows that 64% of baby boomers and seniors have already adopted digital channels for some healthcare activities. We also find that they are highly satisfied with their digital experiences. The current digital healthcare status quo […]
