Digital Transformation/page/5 news and trends

Santander Consolidates Global Tech Platforms to Drive Record Profits
Earnings // July 22, 2026

Santander’s digital transformation and targeted deployment of artificial intelligence helped it achieve record profits in the first half, the bank said in a Wednesday (July 22) earnings release. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...

Bank of America Equips Customer Service Reps With Gen AI
Artificial Intelligence // July 21, 2026

Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

OpenAI Launches Program to Accelerate Small Business AI Adoption
Artificial Intelligence // July 21, 2026

OpenAI has launched a program designed to help small businesses use ChatGPT to increase their productivity and scale their businesses. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Sam Altman to Brief White House on OpenAI Models’ Impact on Work
Artificial Intelligence // July 21, 2026

OpenAI CEO Sam Altman plans to meet with White House officials and U.S. lawmakers next week to brief them on the company’s upcoming models and how they affect work, Bloomberg reported Tuesday (July 21). Get the Full Story Complete the form to unlock this article and enjoy unlimited free...

Interviews & Exclusives
The Agentic Enterprise Connects AI to Real Business Results

July 21, 2026
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing of your information with our sponsor, if […]

9 Clicks Stand Between Businesses and Their Money

July 16, 2026
Watch more: Summer School | SBT | Shawn Curtis Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

46% of Small Businesses Would Pay for Better Digital Tools

July 16, 2026
Small businesses want tools that give them more control over when money moves, how spending gets tracked and what happens when a payment goes wrong. Get the Full Story Complete...

New York Turns to AI to Cut Regulatory Red Tape

July 10, 2026
New York Gov. Kathy Hochul has launched a sweeping effort to reduce regulatory burdens across state government, pairing a broad review of existing rules with the use of artificial intelligence...

Quick Reads
DoorDash Taps Astra to Fast-Track Instant Deposits for Drivers

July 22, 2026
DoorDash’s banking product for delivery drivers, DoorDash Crimson, now includes instant deposits powered by Astra’s Payment Cloud. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]

Santander Consolidates Global Tech Platforms to Drive Record Profits

July 22, 2026
Santander’s digital transformation and targeted deployment of artificial intelligence helped it achieve record profits in the first half, the bank said in a Wednesday (July 22) earnings release. Get the...

Bank of America Equips Customer Service Reps With Gen AI

July 21, 2026
Bank of America has added new generative artificial intelligence capabilities to EricaAssist, an AI agent that works alongside the bank’s customer service representatives during calls. Get the Full Story Complete the...

OpenAI Launches Program to Accelerate Small Business AI Adoption

July 21, 2026
OpenAI has launched a program designed to help small businesses use ChatGPT to increase their productivity and scale their businesses. Get the Full Story Complete the form to unlock this...