Dining Out news and trends

Restaurant Price Anxiety Steers Consumers Toward QSRs
Economy // April 17, 2023

As consumers strain under rising restaurant inflation, many are switching from full-service to fast food. Last month, for the first time throughout this period of rapid food inflation, year-over-year restaurant price increases were finally exceeding grocery inflation. This shift builds on consumers’ perception of restaurant inflation being worse than...

Most Consumers Drop Delivery for Pickup When Ordering Food
Restaurant innovation // February 24, 2023

Restaurant costs are rising, and consumers are craving solutions. The answer for many consumers trades effort for cost. Nearly half of restaurant customers opt for off-premises dining, and most choose pickup options over delivery. Cost is top of mind: 58% of takeout customers say they...

Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips
Restaurant innovation // January 27, 2023

Few things are more enjoyable than a pleasant meal at a favorite restaurant, but consumers have had to contend with bigger checks of late, which appears to be putting a damper on the dining experience. PYMNTS’ data finds that some consumers say that as costs...

Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out
Restaurant innovation // December 20, 2022

The pandemic pushed many restaurants to reduce service or raise prices, which led many consumers to reduce their frequency of dining out. Baby boomers and seniors have reduced their frequency of dining out the most, with 40% of these consumers eating at restaurants less frequently....

Interviews & Exclusives
Nearly 60% of Restaurants’ Best Customers Cutting Back on Tips

January 27, 2023
Few things are more enjoyable than a pleasant meal at a favorite restaurant, but consumers have had to contend with bigger checks of late, which appears to be putting a damper on the dining experience. PYMNTS’ data finds that some consumers say that as costs rise, their meals seem less satisfying. Although other factors can […]

Study Finds Millennials Trade Food, Restaurant Quality to Keep Eating Out

December 20, 2022
The pandemic pushed many restaurants to reduce service or raise prices, which led many consumers to reduce their frequency of dining out. Baby boomers and seniors have reduced their frequency...

What Restaurants Will Serve When What’s Next Is Eating Out

April 14, 2020
Necessity, it is often said, is the mother of invention — and these days, it is an aphorism that restaurateurs are seeing up close and personal, as they’ve been forced...

Quick Reads
EU Consumers Tighten Belts as Cost of Living Rises

October 30, 2022
Rising interest rates and energy costs have forced consumers in Europe to start reducing their discretionary spending. As The Financial Times (FT) reported Sunday (Oct. 30), spending on cars, movies and hotel bookings have all dropped, with consumers drastically reducing their plans for major purchases. Overall spending has continued to rise, the report said, but […]

Yelp Buys Industry’s Leading Waitlist System To Expand Reservation Services

March 02, 2017
Yelp Inc. has acquired Nowait, a restaurant technology company with the industry’s leading waitlist system and seating tool, for $40 million in cash. The announcement comes after the company had...