A new partnership between Valyant AI and Paerpay focuses on using AI in the drive-thru. The partnership, announced Tuesday (June 6), comes as a number of companies in the quick service restaurant (QSR) space are embracing artificial intelligence (AI). It is designed to pair Valyant...
Fast-casual restaurants are expanding their drive-thru efforts to attract convenience-seeking consumers, gaining share from QSRs. In this month’s wave of restaurant earnings calls, leading chains spoke to their efforts in the space. For instance, fast-casual giant Chipotle Mexican Grill, which has nearly 3,200 locations across...
On a call discussing McDonald’s third-quarter 2022 financial results Thursday (Oct. 27), CFO Ian Borden noted that, following the MyMcDonald’s Rewards U.S. launch last year, digital customer frequency has been on the rise every quarter. “Each reward a customer redeems and each preference of customer shares on our app helps power...
Drive-thrus were the restaurant industry’s saving grace in 2020 as many dining establishments struggled to stay afloat, providing consumers with a safe and easy way to collect food orders. Nearly three-quarters of U.S. consumers have used a drive-thru since the start of the pandemic, according to...
June 06, 2023
A new partnership between Valyant AI and Paerpay focuses on using AI in the drive-thru. The partnership, announced Tuesday (June 6), comes as a number of companies in the quick service restaurant (QSR) space are embracing artificial intelligence (AI). It is designed to pair Valyant AI’s voice-based AI intelligence customer service platform and Paerpay’s contactless […]
