Financial Assistant news and trends

Intuit Says GenAI-Powered Assistant Delivers Better Customer Reviews
artificial intelligence // February 22, 2024

During the first tax season in which they’re being helped by a generative artificial intelligence (AI) assistant, Intuit’s TurboTax customers are enjoying seeing the work done “automagically.” Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content...

BofA Virtual Assistant Erica Surpasses 1B Interactions
artificial intelligence // October 12, 2022

Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Quick Reads
Lloyds to Add AI-Powered Financial Assistant to App in 2026

November 07, 2025
Lloyds Banking Group plans to add an artificial intelligence (AI) powered financial assistant to its mobile app in early 2026. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this […]

Intuit Says GenAI-Powered Assistant Delivers Better Customer Reviews

February 22, 2024
During the first tax season in which they’re being helped by a generative artificial intelligence (AI) assistant, Intuit’s TurboTax customers are enjoying seeing the work done “automagically.” Get the Full Story Complete...

BofA Virtual Assistant Erica Surpasses 1B Interactions

October 12, 2022
Bank of America announced Wednesday (Oct. 12) that its virtual financial assistant Erica has surpassed 1 billion interactions with clients. Get the Full Story Complete the form to unlock this...