“What goes up…” and all that. Even PYMNTS’ Provider Ranking of Mobile Order-Ahead Apps obeys Newtonian physics, reflecting the nature of all things in the natural (or digital) worlds. That’s why this update looks quite different from last month, as a number of deeply competitive...
Mobile order-ahead, added pickup windows, curbside/contactless delivery and other stopgaps of the COVID-19 era are keeping surviving food establishments in business with desperately needed cash flow. But while these measures are helping, restaurant recovery is stalling. PYMNTS’ ongoing survey series of thousands of consumers and...
Mobile food ordering moved from niche to mainstream in just a few years. According to the new Mobile Order-Ahead Tracker, the volume of food and beverage orders placed via mobile apps grew by 130 percent between 2016 and 2018. Currently, 60 percent of U.S. consumers...
It has happened to most consumers at least once. One pulls into a fast food establishment’s drive-through lane, scans an extensive menu and can’t make up their mind. Then, feeling the pressure of the line of cars behind them, they just pick something, anything, to...
May 30, 2019
It has happened to most consumers at least once. One pulls into a fast food establishment’s drive-through lane, scans an extensive menu and can’t make up their mind. Then, feeling the pressure of the line of cars behind them, they just pick something, anything, to be on their way — maybe not even what they […]
November 26, 2018
After two years on the market, Amazon will shut down its restaurant delivery service in London, according to the Evening Standard. The company told customers about the change in an email, saying the service would be discontinued after Dec. 3. Amazon Restaurants UK, which faced competition from Deliveroo and Uber Eats, was available as part […]
April 19, 2017
More big things have just come to Facebook Messenger and its native virtual assistant chatbot M, the company said at the ongoing F8 developer conference. Soon after rolling out group...
