Why More Banks Say Yes to Insurance as a Consumer Product

Most consumers get their insurance from various providers, but data shows that consumers want to simplify the process. PYMNTS Intelligence finds that 44% of all consumers would turn to their financial institutions (FIs) for these needs. Younger consumers are particularly keen on shopping for these...

The insurance industry, often perceived as lagging in innovation and adapting to consumer needs, is undergoing a notable transformation. Traditionally reliant on agents for product sales, the industry is seeing a gradual shift away from this model, said Andrea Heger, senior vice president of insurance...

Data modeling can guide businesses refine strategies and optimize outcomes in uncertain times, Franklin Madison CEO Robert Dudacek writes in the new PYMNTS eBook, “The Implications of Uncertainty.”   Confidently knowing where we’re going helps us navigate the unexpected. In times of uncertainty, we lean...

Simply put, the pandemic has changed consumers’ relationships with insurance products. Even though the data says people utilized insurance less — since those who don’t leave their homes are far less prone to injury and illness — the pandemic caused those same homebound consumers to...