Adopting Click-and-Mortar™ shopping allows consumers to leverage the best of both online and in-person features to maximize their buying experience. For instance, a shopper might use digital features like price matching and promo codes to get the best deal, finalize their purchase, and make an...
One of the U.K.’s oldest retailers, Marks and Spencer (M&S) announced last week it plans to shutter 110 stores during the next five years. This news comes only weeks after reports that the British division of The Body Shop was closing nearly half of its...
Despite the shopping feature’s popularity, merchants keep tightening requirements for returns. In today’s competitive in-store and digital marketplaces, where it seems like everyone is seeking out a deal, making a beloved feature less accessible to customers seems like a risky move. And consumers do love...
For the second year in a row, the UAE has topped PYMNTS’ Global Digital Shopping Index. The findings of the 2023 Global Digital Shopping Index, a PYMNTS and Cybersource collaboration, show that consumers in the United Arab Emirates (UAE) — compared to those in the...
June 03, 2024
Consumers around the world want to access specific digital features when shopping, whether they are perusing aisle 3 or clicking from their couch at home. PYMNTS Intelligence recently investigated this topic in our “2024 Global Digital Shopping Index,” a series of reports commissioned by Visa Acceptance Solutions that identify which features resonate in various corners […]
June 13, 2023
Despite the shopping feature’s popularity, merchants keep tightening requirements for returns. In today’s competitive in-store and digital marketplaces, where it seems like everyone is seeking out a deal, making a...
March 22, 2021
The pandemic has hit small- to mid-sized businesses (SMBs) much harder than large chains, as the latter tend to have more cash reserves and more capital to support necessary digital...
