Keith Briscoe news and trends

Interviews & Exclusives
Fighting The Friendly Fraud Fight

November 21, 2017
Card not present (CNP) fraud is on the rise. Fraudsters are adept and adapting to the paths of least resistance when it comes to scamming merchants, issuers and consumers. But there’s also a danger tied to “friendly fraud,” a $331 billion problem decimating revenues and trust in the eCommerce ecosystem, as Ethoca CMO Keith Briscoe tells PYMNTS.