As consumers bear the burden of inflation, PYMNTS Intelligence reveals that nearly all individuals living paycheck to paycheck are making trade-offs when it comes to restaurant spending. By the Numbers The latest installment of PYMNTS Intelligence’s series “New Reality Check: The Paycheck-to-Paycheck Report,” the “How...
Starbucks’s artificial intelligence (AI)-powered personalized rewards efforts, aimed at increasing customer frequency and spending, appear to be facing challenges. Following the announcement of “disappointing” second-quarter 2024 results on Tuesday (April. 30), Starbucks shares plummeted by about 8%. This decline was attributed to various factors including a challenging macroeconomic environment,...
As many restaurant brands feel consumers pull back among ongoing financial difficulties, Starbucks is leveraging its extensive digital user base to weather the storm. The world’s largest restaurant chain by revenue shared on a call with analysts Thursday (Nov. 2) discussing its fourth-quarter fiscal 2023...
The CEO of Starbucks could reportedly face tough questions from investors at the coffee chain’s upcoming meeting. This week marks Starbucks’ investor day, the first such event since Laxman Narasimhan became chief executive, as Bloomberg News reported Wednesday (Nov. 1). “Laxman has talked about ‘re-founding’ the business,” Sharon...
August 12, 2024
As consumers bear the burden of inflation, PYMNTS Intelligence reveals that nearly all individuals living paycheck to paycheck are making trade-offs when it comes to restaurant spending. By the Numbers The latest installment of PYMNTS Intelligence’s series “New Reality Check: The Paycheck-to-Paycheck Report,” the “How Consumer Perception of Inflation Forces Many to Trade Down” edition, […]
August 13, 2024
Starbucks said Tuesday (Aug. 13) that it has appointed Chipotle Chairman and CEO Brian Niccol as CEO, effective Sept. 9, succeeding Laxman Narasimhan, who stepped down as CEO and director Tuesday. Niccol will leave Chipotle effective Aug. 31, at which time Chipotle Chief Operating Officer Scott Boatwright will become the restaurant company’s interim CEO, according […]
November 01, 2023
The CEO of Starbucks could reportedly face tough questions from investors at the coffee chain’s upcoming meeting. This week marks Starbucks’ investor day, the first such event since Laxman Narasimhan...
September 01, 2022
Starbucks’ new CEO will be consumer products executive Laxman Narasimhan, previously CEO of the maker of Lysol, The Wall Street Journal (WSJ) wrote. Narasimhan, 55, has been CEO of U.K.-based...
