Digital marketplaces are becoming an important growth channel in retail, as global sales were projected to reach $3.8 trillion last year. To succeed in this environment, brands must adopt the right strategies to leverage these platforms’ unique advantages. One trend is the rise of hybrid...
Expedia Group CEO Peter Kern said Thursday (Feb. 8) that he will step down in May after four years in that role, having led the company as it rationalized its operations and optimized its IT footprint. Get the Full Story Complete the form to unlock this article and...
Subscribers want a smooth shopping experience: Data from several PYMNTS Intelligence studies shows that 27% of users are likely to cancel their subscriptions if they experience any service interruption due to failed payments. As a result, subscription companies see an average decrease of 9% in...
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May 08, 2025
All businesses want to increase the profitability of, and lengthen, the customer relationship — extending the customer lifetime value (CLTV). In doing so, they sidestep the expense, in time and money and manpower, incurred when forced to forge new customer relationships to replace those that have ended. Get the Full Story Complete the form to […]
January 06, 2025
Digital marketplaces are becoming an important growth channel in retail, as global sales were projected to reach $3.8 trillion last year. To succeed in this environment, brands must adopt the...
September 06, 2023
Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter,...
August 04, 2023
As more of 2023 is in the rearview mirror than in front of us, subscription businesses are having a tough time, according to FlexPay CEO Darryl Hicks. Get the Full...
February 08, 2024
Expedia Group CEO Peter Kern said Thursday (Feb. 8) that he will step down in May after four years in that role, having led the company as it rationalized its operations and optimized its IT footprint. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no […]
January 10, 2023
Subscription companies are looking to deploy best practices as they deal with an economic downturn. Get the Full Story Complete the form to unlock this article and enjoy unlimited free...
