The financial services industry stands at a crossroads where technology, customer expectations, and market pressures converge to create both challenges and opportunities. As we look toward 2025, industry leaders are unified in their vision: Success will come not just from processing transactions or providing basic...
Though it’s a truism that the world’s become more digitized — Venmo, PayPal, and Cash App are all staples of everyday life while we bank online, order online, and stream movies — healthcare has lagged a bit. Which is not to say the sector has...
Machine learning algorithms scan millions of transactions in banks’ fraud detection centers, flagging suspicious patterns human analysts might miss. Similar mathematical models help Netflix predict which shows subscribers want to watch next and guide Walmart’s inventory decisions. These are examples of artificial intelligence (AI) models...
Keurig Dr Pepper (KDP) and The Coca-Cola Company are adapting to changing consumer preferences. KDP’s acquisition of Ghost underscores its strategy to expand into high-growth segments, particularly energy drinks. During KDP’s third-quarter earnings call Thursday (Oct. 24), CEO Tim Cofer noted the importance of innovation...
November 01, 2024
The financial services industry stands at a crossroads where technology, customer expectations, and market pressures converge to create both challenges and opportunities. As we look toward 2025, industry leaders are unified in their vision: Success will come not just from processing transactions or providing basic services, but from delivering meaningful value that transforms everyday interactions […]
November 01, 2024
Though it’s a truism that the world’s become more digitized — Venmo, PayPal, and Cash App are all staples of everyday life while we bank online, order online, and stream...
October 04, 2024
Amazon and Walmart are improving their search capabilities with next-gen technologies such as generative artificial intelligence (AI) in an effort to increase consumers’ spending and loyalty. Amazon shared Wednesday (Oct....
September 26, 2024
Manual accounts payable (AP) operations can cost firms more than they might think. And the complexity of enterprise AP programs presents a challenge for businesses, particularly as many companies face...
November 06, 2024
The U.K. is providing a platform to help businesses assess and mitigate the risks associated with artificial intelligence (AI) as its use becomes more widespread. A press release from the U.K. government Wednesday (Nov. 6) described the AI safety assurance platform as a “one-stop-shop” for guidance and resources to equip businesses to conduct their own […]
October 23, 2024
Conversational artificial intelligence (AI) — the use of machine learning to facilitate natural language conversations between humans and machines — continues to make inroads in the financial services sector. In a...
October 17, 2024
Nasdaq has introduced technology to calculate investment portfolio risk using machine learning. The new functionality, announced Thursday (Oct. 17), will be woven into Nasdaq’s Calypso platform, used by banks, insurers and other financial...
October 17, 2024
The U.S. Treasury Department said artificial intelligence (AI) has helped fuel a fraud/improper payments recovery. The department announced Thursday that its “technology and data-driven” approach allowed it to prevent and...
