Millennials news and trends

Millennials and Gen Z Consumers Boost Amex Card Spend in Q3

October 18, 2024
American Express
61% of Millennials Want Real-Time Payments in Finance and Insurance
Real-Time Payments // October 15, 2024

As the financial and insurance sectors evolve, the demand for swift and accurate payment systems has never been more pronounced. Legacy systems often need to improve, resulting in delays and errors that can damage customer loyalty and business viability. A PYMNTS Intelligence Report, Fast-Tracking Funds:...

79% of Millennials and Gen Z Turn to Social Media for Financial Advice
Consumer Finance // October 14, 2024

Social media algorithms have emerged as influential players in the realm of advice, effectively acting as pseudo-advisers for generations eager for financial literacy. A PYMNTS Intelligence report, “The New Challenges Facing Finance: Algorithms, Finfluencers and the Quest for Reliability,” a collaboration with NCR Voyix, illustrates...

Candescent’s Brown: Credit Unions Need Human Touch to Attract Gen Z
Banking // October 09, 2024

For all banks — but especially for small banks and credit unions — capturing the hearts, minds and wallet share of younger generations is more than just a strategy, it’s a critical pursuit. These are the customers that will be with banks for years. They...

52% of Gen Z and Millennial Consumers Say They Might Give Community Banks a Try
Credit Unions // October 02, 2024

As digital banking transforms the financial landscape, community banks and credit unions (CUs) are poised to capture Generation Z and millennials. These digital natives are gravitating toward smaller financial institutions (FIs). The PYMNTS Intelligence report “Local Roots: How Community FIs Can Win the Digital-First Generation”...

Interviews & Exclusives
61% of Millennials Want Real-Time Payments in Finance and Insurance

October 15, 2024
As the financial and insurance sectors evolve, the demand for swift and accurate payment systems has never been more pronounced. Legacy systems often need to improve, resulting in delays and errors that can damage customer loyalty and business viability. A PYMNTS Intelligence Report, Fast-Tracking Funds: Finance and Insurance Accelerate Payments, in collaboration with The Clearing […]

79% of Millennials and Gen Z Turn to Social Media for Financial Advice

October 14, 2024
Social media algorithms have emerged as influential players in the realm of advice, effectively acting as pseudo-advisers for generations eager for financial literacy. A PYMNTS Intelligence report, “The New Challenges...

Candescent’s Brown: Credit Unions Need Human Touch to Attract Gen Z

October 09, 2024
For all banks — but especially for small banks and credit unions — capturing the hearts, minds and wallet share of younger generations is more than just a strategy, it’s...

52% of Gen Z and Millennial Consumers Say They Might Give Community Banks a Try

October 02, 2024
As digital banking transforms the financial landscape, community banks and credit unions (CUs) are poised to capture Generation Z and millennials. These digital natives are gravitating toward smaller financial institutions...

Quick Reads
Amex Courts Gen Z and Millennial Diners With Gold Card Updates

July 25, 2024
American Express is hoping to attract younger consumers with its latest card update. Amex on Thursday (July 25) announced a new version of its Consumer Gold Card, offering new credits for restaurant spending. “We’re seeing particularly strong restaurant spend with Millennial and Gen Z consumers, which is our fastest growing customer segment,” Howard Grosfield, president of U.S. consumer services […]

Gen Z Wants to Meet Their Soul Mates in Person, Not Online

June 28, 2024
Dating events have reportedly become increasingly popular among young people as they seek alternative ways to meet people in a world once dominated by dating apps. Attendance at dating and singles...

EBay to Add Venmo as Payment Option in US

June 13, 2024
Online marketplace eBay will add Venmo as a payment option in the coming week, saying it aims to expand payment method choice and cater to the preferences of Gen Z...

Department Stores Aim to Attract Gen Z and Millennials

May 20, 2024
Macy’s, Kohl’s, Nordstrom and other department stores are reportedly facing a pressing challenge in attracting younger customers. The rise of social media, specialty retailers, big-box stores and online platforms has led younger consumers...