Omnicommerce Tracker news and trends

NEW REPORT: Why Hibbett Sports Waited Until Just Now To Move Online
Omnicommerce // August 17, 2017

Online shopping is nothing new, but with heavy promotion and low prices among sporting goods companies, just having an online presence likely isn’t enough to pull out a victory, especially if and when the competition somehow goes into extra innings. But while most merchants are embracing...

Lowe’s Learns To Build A Better Omnichannel Experience
Omnicommerce // July 21, 2017

Home improvement inspiration can come from unlikely places. And, as it turns out, the same can be said for a home improvement titan’s omnichannel muse. In the hot-off-the-presses July PYMNTS.com Omnicommerce Tracker™, powered by Vantiv, Lowe’s Senior Vice President of Information and Technology, Scott Ross,...

NEW REPORT: How Lowe’s Does Omnichannel Self-Improvement
Omnicommerce // July 20, 2017

With companies from home improvement retailers to electronics manufacturers to clothing designers working to improve the online sales experience, good ideas can come from anywhere. In the latest PYMNTS.com Omnicommerce Tracker™, powered by Vantiv, PYMNTS looks at the latest advancements in online retail technology that are...

NEW REPORT: Chatbots Go Omnichannel As Personal Stylists
Omnicommerce // June 15, 2017

Everyone could use a little styling help from time to time, but would you more likely ask a bedazzling chatbot than a human personal stylist or a fashionable friend? When you cut subjectivity out of the mix, a bot’s smart recommendations may just be the...

Interviews & Exclusives
NEW REPORT: When Digital Drives Offline Sales

May 18, 2017
Even consumers who still frequent brick-and-mortar shops expect the latest omni features at their fingertips to help improve their shopping experience. From responsive mobile websites to on-demand offerings, consumers are increasingly demanding that retailers, both online and in the real world, cater to their needs in the moment.  The May PYMNTS Omnicommerce Tracker™, powered by Vantiv, looks […]

From ACH To IoT: Looking Back On A Year Of Trackers

January 02, 2017
Holy moly, 2016 was quite a year. Month to month, PYMNTS.com follows the innovation that’s reshaping the payments and commerce ecosystem. As 2016 wrapped up, we looked back at some...

Embracing The D-Word In The Omni Era

September 20, 2016
Like it or not, it’s all about the data. Retailers want to measure everything that happens inside their stores, but doing so could be a recipe for disaster rather than...