Consumers’ navigation of the healthcare landscape has radically changed in response to the pandemic. Consumers and providers alike must navigate the accelerated digitization of healthcare services, which promises to provide patients with a wider array of choices in how to access, experience and pay for...
The pandemic has exposed a lot of weak links in healthcare, and identity is a big one. Healthcare providers float on oceans of sensitive patient data that is not only a glaring fraud risk, but also injects massive inefficiency into an overburdened system. Issues of...
May 02, 2022
Consumers are increasingly turning to digital channels such as online patient portals to streamline communication with healthcare providers and the management of their care. Digital tools used for activities such as booking appointments, obtaining test results and making payments are becoming preferred — if not expected — especially among digital-first consumers. Traditional methods of providing […]
February 14, 2022
The pandemic has exposed a lot of weak links in healthcare, and identity is a big one. Healthcare providers float on oceans of sensitive patient data that is not only...
