More than a year ago, I asked AI to help me buy a toaster. Not to browse. I knew exactly what I wanted, down to the brand, and I gave the LLM every advantage a real buyer could offer. I wanted to test whether I...
Enter a new term into the artificial intelligence (AI) lexicon: recommendation poisoning. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By...
Search used to be a simple transaction: you typed “best tacos near me,” the internet shrugged, and 10 blue links politely fought to the death. Now search is more like a conversation with a caffeinated concierge who answers your question, summarizes three articles you didn’t...
Watch more: Digital Shift: Spreedly’s Adam Hiatt Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree...
December 17, 2025
Watch more: Digital Shift: Spreedly’s Adam Hiatt Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing communications from PYMNTS and to the sharing […]
May 15, 2025
Despite the booming influencer marketing landscape, American consumers exhibit a strong inclination to conduct independent research before committing to a purchase based on a social media recommendation. This highlights a...
May 13, 2025
Artificial intelligence (AI) could soon herald the biggest internet shake-up since dial-up gave way to WiFi. Get the Full Story Complete the form to unlock this article and enjoy unlimited...
December 17, 2024
In the wine retail industry, where tradition blends with innovation, Full Glass Wine Co. is changing how consumers discover and purchase wine. Get the Full Story Complete the form to...
March 24, 2026
OpenAI has added new features that it said will enhance the experience of shopping within ChatGPT. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, you agree to receive marketing […]
August 08, 2025
Pinterest CEO Bill Ready said Friday (Aug. 8) that it will be some time before consumers are ready to let artificial intelligence (AI) agents do their shopping for them, but that...
August 06, 2025
Shopify has launched three tools to make it easier for developers to embed the eCommerce functionality to whatever they are building, such as an app or chatbot. Get the Full...
July 01, 2025
Software firm Cloudflare has introduced a tool to block bot crawlers from accessing web content without permission. Get the Full Story Complete the form to unlock this article and enjoy...
