Pymnts Study/page/5 news and trends

Billing Problems Send Digital Customers Back to Support
Consumer Payments // September 21, 2026

Companies have spent years making it easier for customers to pay bills online. They have made less progress helping them fix a bill when something goes wrong. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all...

Small Businesses That Track Customer Sources Report Stronger Growth
SMBs // September 21, 2026

For small businesses, knowing where a customer came from appears to be nearly as valuable as winning the customer in the first place. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no...

Card Installment Use Jumps 13 Percentage Points as BNPL Holds Steady
Credit Cards // September 18, 2026

Credit card installment plans are turning the biggest promise of buy now, pay later (BNPL) into an advantage for the card industry. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional...

90% Link Fraud Infrastructure to Faster Customer Onboarding
Fraud Prevention // September 17, 2026

Fraud prevention is no longer a cost center, and for many firms, has become an investment with a measurable return. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required....

Interviews & Exclusives
5 Ways Millennials’ Cash-Flow Habits Are Shaping Payments

September 24, 2026
Millennials’ financial lives are shaping how they receive, spend and manage money, creating new opportunities for payment providers to make transactions faster and more useful. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, […]

Billing Problems Send Digital Customers Back to Support

September 21, 2026
Companies have spent years making it easier for customers to pay bills online. They have made less progress helping them fix a bill when something goes wrong. Get the Full...

Small Businesses That Track Customer Sources Report Stronger Growth

September 21, 2026
For small businesses, knowing where a customer came from appears to be nearly as valuable as winning the customer in the first place. Get the Full Story Complete the form...

Card Installment Use Jumps 13 Percentage Points as BNPL Holds Steady

September 18, 2026
Credit card installment plans are turning the biggest promise of buy now, pay later (BNPL) into an advantage for the card industry. Get the Full Story Complete the form to...

Quick Reads
Construction Firms Wait 94 Days on Average to Get Paid

December 29, 2023
Digital technologies are being built to help solve one of the key challenges facing the construction industry: delayed payments. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content — no additional logins required. yesSubscribe to our daily newsletter, PYMNTS Today. By completing this form, […]

30% of Consumers Struggle to Access Credit Products

December 28, 2023
About 30% of consumers have low credit scores — 650 or less — that have denied them access to credit products. Get the Full Story Complete the form to unlock...

Financial Services Providers Use Gamification to Help Customers Manage Debt

December 28, 2023
Most consumers are dealing with some level of debt. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to all PYMNTS content —...

Younger Consumers Less Likely to Use Credit Cards

December 28, 2023
The younger the consumer, the less likely they are to use credit cards. Get the Full Story Complete the form to unlock this article and enjoy unlimited free access to...