Restaurant Innovation news and trends

Data-Driven Dining: How McDonald’s, Chipotle and Chili’s Are Tapping Data to Fill Consumer Needs
Restaurant innovation // November 04, 2024

In the current landscape of fast-food and casual dining, brands like McDonald’s, Chipotle, and Chili’s are adapting to changing consumer preferences with value, innovation and engagement. McDonald’s is focused on providing everyday affordability while enhancing the customer experience, particularly through loyalty programs and menu adaptations...

Subway’s Digital Comeback Features Retooled App and Loyalty Program
Restaurant innovation // October 09, 2024

The quick-service restaurant sector is experiencing a wave of global expansion, with Subway making bold moves to amplify its presence and enhance digital engagement. In just three years, the brand has secured more than 20 master franchise agreements, paving the way for more than 10,000...

Report: McDonald’s to Launch Digital Marketing Fund, Add Ordering Channels
Restaurant innovation // May 09, 2024

McDonald’s is reportedly set to modernize its marketing strategy by launching a digital marketing fund to be paid into by its U.S. franchisees. The move aims to modernize the fast-food giant’s marketing approach, enhance its competitive advantage and strengthen its position in the digital business landscape, CNBC reported Thursday (May 9), citing an...

Card-Linked Offers Shape Data Access and Personalized Offers for Restaurants
Restaurant innovation // April 26, 2024

With Small Business Week coming up April 29, it’s a good time to focus on the restaurant sector, because according to industry data, 90% of restaurants meet the criteria. In fact, 70% of them are single-unit operations. And when you’re dealing with the changing dining and payment preferences of...

Interviews & Exclusives
Subway’s Digital Comeback Features Retooled App and Loyalty Program

October 09, 2024
The quick-service restaurant sector is experiencing a wave of global expansion, with Subway making bold moves to amplify its presence and enhance digital engagement. In just three years, the brand has secured more than 20 master franchise agreements, paving the way for more than 10,000 future restaurant commitments and driving over 40% of its new […]

Card-Linked Offers Shape Data Access and Personalized Offers for Restaurants

April 26, 2024
With Small Business Week coming up April 29, it’s a good time to focus on the restaurant sector, because according to industry data, 90% of restaurants meet the criteria. In fact, 70% of them...

QSRs Bring the Picnic to a Beach Umbrella Near You This Summer

July 03, 2023
As consumers gear up to go on summer vacation, aggregators and restaurants alike are looking for ways to keep customers engaged even when they are away from home. Most recently,...

Diners Tell Restaurants to Put Technology on the Menu

June 29, 2023
New technology has become crucial for restaurant survival. Having just emerged from the severe disruptions of the pandemic, which caused more than 70,000 restaurants to close permanently, the restaurant industry...

Quick Reads
Ghost Kitchens Vanish as In-Person Dining Returns

April 14, 2024
The ghost kitchen industry has become a shadow of its former self. These online-only dining spaces boomed during the pandemic, but as a report Friday (April 12) by The New York Times (NYT) noted, they’ve since begun to fade.  For example, the report said, commercial real estate company CBRE predicted in 2021 that ghost kitchens would […]

7shifts Adds Tip Payouts Feature to Help Restaurants Retain Staff

August 24, 2023
Restaurant team management platform 7shifts has added a Tip Payouts feature. This feature allows operators to instantly send tips directly to employees’ personal debit accounts, the company said in a Thursday (Aug. 24) press...

Olo Brings Its Olo Pay Service to Fast-Food Kiosks

July 13, 2023
Restaurant technology platform Olo has begun offering card-present processing through its Olo Pay service. The company announced the launch in a news release Thursday (July 13), part of a larger rollout of new...

Panera Offers Diners Ability to Pick Up at the Drive-Thru

May 31, 2023
Panera says it will allow diners to pick up their orders without leaving their cars. The fast-casual restaurant chain Wednesday (May 31) announced the launch of its Drive-Thru Pick-Up program,...