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US Retailers Falling Short On Omnichannel

March 26, 2015
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US Retailers Falling Short On Omnichannel

March 26, 2015
Whatever U.S. retailers are doing to integrate mobile, online and in-store shopping…it’s not really working. Two research studies by Accenture on what the consulting company is calling “seamless retailing,” released yesterday (March 25), show a significant disparity between what consumers want (in terms of products and pricing) and what retailers are currently able to deliver across […]