Self Service Banking news and trends

New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth
Credit Unions // July 10, 2024

Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU members increasingly show interest in self-service options and the convenience they provide. Like many digital-first consumers, CU members increasingly expect...

Mercury Expands Into Consumer Banking With Mercury Personal
Banking // April 17, 2024

Startup-focused banking FinTech Mercury is getting into the consumer banking business. The company has launched Mercury Personal, designed to help builders in the tech sector optimize their money, according to a Wednesday (April 17) news release. “Many founders and investors are not happy with their bank accounts today...

NCR Atelos and Arizona Financial CU Team on Self-Service Banking
Banking // April 09, 2024

Arizona Financial Credit Union (AZFCU) has launched a partnership with retail banking firm NCR Atleos. According to a Tuesday (April 9) news release, AZFCU has picked Atleos’ ATM as a Service (ATMaaS) offering to boost operational efficiencies within its self-service banking channel. “As many of the credit union’s...

HSBC: Giving Self-Service Banking A Kickstart
Banking // April 25, 2018

There is a world of amazing things that ATMs could do in the world of financial services around the globe - but that they largely don’t do. It’s not that the tech is lacking - or even that the interest isn’t there - but the...

Interviews & Exclusives
New Data: Self-Service Innovation Emerges as Key to Credit Union Retention and Growth

July 10, 2024
Credit union (CU) members tend to value benefits such as personal service and a sense of community associated with CUs. Data reveals, however, that CU members increasingly show interest in self-service options and the convenience they provide. Like many digital-first consumers, CU members increasingly expect a seamless user experience across digital and physical channels. As […]

HSBC: Giving Self-Service Banking A Kickstart

April 25, 2018
There is a world of amazing things that ATMs could do in the world of financial services around the globe - but that they largely don’t do. It’s not that...

Quick Reads
NCR Atleos Adds CoreFirst Bank to ATM Network

October 07, 2024
Self-service banking provider NCR Atleos has launched a partnership with Kansas-based CoreFirst Bank & Trust. The collaboration is designed to provide “wider, more convenient access to everyday banking” to CoreFirst customers, according to a Monday (Oct. 7) press release. CoreFirst was seeking “an efficient way to allow customers to conduct transactions at convenient retail locations in the communities […]

Mercury Expands Into Consumer Banking With Mercury Personal

April 17, 2024
Startup-focused banking FinTech Mercury is getting into the consumer banking business. The company has launched Mercury Personal, designed to help builders in the tech sector optimize their money, according to a Wednesday (April...

NCR Atelos and Arizona Financial CU Team on Self-Service Banking

April 09, 2024
Arizona Financial Credit Union (AZFCU) has launched a partnership with retail banking firm NCR Atleos. According to a Tuesday (April 9) news release, AZFCU has picked Atleos’ ATM as a Service (ATMaaS)...