Texting news and trends

As Consumers Trade Down, Brands Text Early to Boost Holiday Sales
Retail // October 03, 2023

It’s hard to ignore the omnipresence of our mobile phones. We turn to them countless times throughout the day, making them an indispensable part of our daily routine. While the advantages of staying “connected” are evident, there are also undeniable disadvantages, with one of the...

How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back
Restaurant innovation // July 09, 2020

In a bid toward normality, states are reopening. No surprise, after months of lockdown: We all want to get something to eat. And we’d like to be safe when we get something to eat. The great digital shift is in place, of course. PYMNTS research...

How CaaS Platforms Are Changing How People And Businesses Communicate
Mobile // February 25, 2020

The world of 1997 may not initially present itself as a radically different place from today, but a stroll down memory lane quickly proves otherwise. Amazon was a three-year-old online bookstore that had recently launched its IPO with a stock price of around $20. The...

Text Me Maybe: Why Texting Could Be SMBs’ Top Tool For Customer Service
Mobile // May 08, 2018

Omnichannel may be the word of the year for many businesses, but for a vast swath of small, independent players, just expanding beyond the single channel of their local storefront remains a struggle. In some cases, the dream is so distant that these busy, tight-for-time...

Interviews & Exclusives
As Consumers Trade Down, Brands Text Early to Boost Holiday Sales

October 03, 2023
It’s hard to ignore the omnipresence of our mobile phones. We turn to them countless times throughout the day, making them an indispensable part of our daily routine. While the advantages of staying “connected” are evident, there are also undeniable disadvantages, with one of the most significant being the constant bombardment of communications. In a […]

How Texas Restaurants Are Using A Safety Seal of Approval To Get Customers Back

July 09, 2020
In a bid toward normality, states are reopening. No surprise, after months of lockdown: We all want to get something to eat. And we’d like to be safe when we...

How CaaS Platforms Are Changing How People And Businesses Communicate

February 25, 2020
The world of 1997 may not initially present itself as a radically different place from today, but a stroll down memory lane quickly proves otherwise. Amazon was a three-year-old online...

Quick Reads
Apple to Enable More Texting Features Between iPhones and Android

November 16, 2023
Apple has reportedly revealed its plans to adopt the technological standard known as RCS (rich communication services) for smoother text messaging between iPhones and Android devices.  This decision marks a significant change for the company, which had previously resisted adopting RCS despite pressure from industry players like Google, Bloomberg reported Thursday (Nov. 16).  RCS is an upgraded version of […]

Starbucks Tests Out Text Notifications To Make Mobile Ordering Easier

March 21, 2017
In an effort to make its mobile ordering system run more smoothly, Starbucks is testing out a new technology that sends customers text messages when their orders are ready. According...

TFCU Picks ProPay For Pay-by-Text Loan Payments

March 18, 2016
ProPay has been tapped by a credit union to expand its members’ options for making loan payments. It was announced yesterday (March 17) that the TSYS company’s LenderPay solution — which...