After weathering volatility in recent years, banks can now deploy excess capital, signaling confidence in their long-term growth prospects. That was the story shared by Truist executives during a third-quarter 2024 earnings call Thursday (Oct. 17). They said the bank “returned $1.2 billion of capital...
Across today’s banking landscape, the phrase “higher for longer” isn’t just being applied to interest rate commentary. According to executives on Truist Financial Corporation’s second-quarter 2024 earnings call Monday (July 22), higher for longer is also the degree of investment financial institutions are increasingly pouring...
The shift toward digital channels in financial services shows no signs of slowing down, as evidenced by the latest earnings results from incumbent banks and financial services providers. During the first quarter, Bank of America logged a staggering 3.4 billion digital logins, with digital sales accounting for half...
Truist Financial will close 3.5% of its branches in March because more clients are choosing to bank with it digitally. The Charlotte, North Carolina-based bank is making the closures based on client behavior, branch traffic, transaction volume and other factors, according to a statement emailed to...
February 13, 2023
With digital wallets now being used more after a years-long ramp-up, there’s a new battle brewing over which wallets consumers both know and trust with their payment credentials. Big Tech pulled ahead with Apple Pay and Google Pay installed and ready to use on smartphones essentially out of the box. But banks are no longer […]
February 07, 2022
As financial institutions (FIs) take on the accelerated digital transformation that has accompanied the pandemic, the importance of ensuring accessibility for all customers has been thrown into stark relief. Most...
August 25, 2021
For FinTechs and financial institutions (FIs), voice of customer (VoC) is more than just an amalgam of data insights — it is a pathway to better customer experiences for clients and...
August 10, 2021
Debit cards have proven to be the most popular payment method among United States consumers, especially within the last year as they sought to improve visibility into their finances. As...
October 18, 2024
Truist debuted a billing payment solution for its wholesale payments clients. The bank’s Electronic Bill Presentment and Payment platform is designed to modernize payment management for these customers, according to a Friday (Oct. 18) press release. “As payers increasingly expect digital payment channels, businesses need payment solutions that are secure, efficient and seamlessly integrated into […]
January 04, 2024
Truist Financial will close 3.5% of its branches in March because more clients are choosing to bank with it digitally. The Charlotte, North Carolina-based bank is making the closures based on...
October 23, 2023
America’s regional banks are reportedly hoping to get healthier by getting smaller. As The Wall Street Journal (WSJ) reported Monday (Oct. 23), these lenders are scaling back following a quarter that saw...
October 19, 2023
Truist says it is seeing a jump in digital engagement as it continues its cost-cutting measures. Speaking during an earnings call Thursday (Oct. 19) CEO Bill Rogers said the regional lender’s digital transactions jumped 9%...
