Voice Recognition Technology news and trends

A Day In The Life Of The Bridge Millennial
Payment Methods // November 01, 2019

After three years of intensive research into the connected shopping habits of more than 5,000 U.S. consumers, PYMNTS published its third annual How We Will Pay Study in September, in collaboration with Visa. We tracked how consumer shopping habits have evolved with the release of...

Why Voice Is Connected Commerce’s Killer App
Voice Activation // October 28, 2019

Consumers have experienced the convenience of shopping with their voices, and they cannot get enough. The share of consumers who own voice-activated devices has doubled since 2017, with more of them using those devices to make purchases, listen to music or simply check the weather...

New Report: How Consumers Use Connected Devices To Shop And Pay
Payments Innovation // September 16, 2019

Voice is connected commerce’s killer app. That is just one of five critical findings highlighted in How We Will Pay 2019, a PYMNTS, Visa collaboration examining how consumers use a wide range of connected devices to shop and make purchases. This report — the third in our annual...

Hollywood’s Newest Special Effect, Digital Banking?
Digital Banking // April 19, 2017

Who knew King Kong and digital banking had anything in common? The Hollywood magic behind some big-name blockbusters is now powering a series of realistic-looking avatars capable of humanlike, intelligence interactions. For the Tracker’s feature story, PYMNTS’ Karen Webster spoke with Soul Machines’ chief business...

Interviews & Exclusives
Why Voice Is Connected Commerce’s Killer App

October 28, 2019
Consumers have experienced the convenience of shopping with their voices, and they cannot get enough. The share of consumers who own voice-activated devices has doubled since 2017, with more of them using those devices to make purchases, listen to music or simply check the weather forecast than ever before. So, what is it about voice-enabled […]

New Report: How Consumers Use Connected Devices To Shop And Pay

September 16, 2019
Voice is connected commerce’s killer app. That is just one of five critical findings highlighted in How We Will Pay 2019, a PYMNTS, Visa collaboration examining how consumers use a wide range of...

NEW REPORT: How A Hollywood Special Effect Became An AI Banking Assistant

April 18, 2017
From selfie authentication to finance tools that respond to emojis to computer-generated avatars that look and act like real people, new technological tools are giving digital banking a makeover. The...

Quick Reads
SoundHound AI and ChowNow Team on Responsive Restaurant Call Answering

August 30, 2023
SoundHound AI, Inc., a leader in voice artificial intelligence, has joined forces with ChowNow, an online ordering and marketing platform for independent restaurants. This strategic partnership, announced Tuesday (Aug. 29), aims to revolutionize how restaurants handle inbound customer calls by introducing SoundHound’s Smart Answering service. With the integration of SoundHound’s Smart Answering service, restaurants using ChowNow will now […]