American companies are worried about recession, but not so worried they’ve stopped their digital investments. Investment in technology has remained durable in the face of...
A tight labor market forced companies to embrace robotics at a record rate last year. North American companies ordered a little more than 44,100 robots...
As computer vision enters the grocery industry, consumers may not be ready for the change. In an interview with PYMNTS, Jordan Fisher, CEO of autonomous...
Customer lifetime value might be the most important metric for subscription companies to track in 2023. Those companies that can extend subscribers’ commitments by even...
The digital healthcare arena continues transforming healthcare delivery while broadening access for patients. This, as health technology company and insurance platform Oscar Health told investors...
Making a powerful case for loyalty, Expedia Group is focusing on growing its mix of loyalty members and app users who book at higher levels...
As much as surviving the pandemic tested restaurants’ resiliency, new digital tools are now allowing them to play offense. During the pandemic, the restaurant industry...
American Express and Microsoft are working to simplify business travel expense reporting. The companies have developed an artificial intelligence (AI)- and machine learning (ML)-powered solution...
The world is entering a new age of generative AI, and there’s no going back. This, as even a flubbed demonstration of the next-generation artificial...