The pandemic, for all its devastation of the restaurant industry this past year, has not ruled out opportunities for business growth in at least a few areas: It...
As most restaurant owners know, not all orders are created equal. A $30 order could be just that — a small, one-time profit — or...
Who’s ordering most of the mobile meals we’ve come to love in the age of COVID? You know who. It’s millennials and Gen Z, overwhelmingly....
The restaurant and QSR space has battled pandemic-related attrition over the last 10 months, with many forced to shutter hard-hit locations. In the latest Order...
The pandemic continues to challenge restaurant operations, with revenues falling more than 12 percent in the United States to $239 billion since the onset of...
QR codes have become more commonplace than ever as the pandemic continues, with one study last year finding that roughly 11 million United States households...
In this week’s news, we saw Quevos secure funding, new data on loyalty and rewards programs, and research on how nonprofits are using digital payments....
In September, Starbucks announced changes to its loyalty program that expanded rewards to customers paying without a Starbucks card, eliminating a key friction point in...
Loyalty programs have been a mainstay in quick-service restaurants’ (QSRs) tool kits. Research suggests that given the enormous competition in the industry, however, free food...