PYMNTS Intelligence

51% of Consumers Seek AI-Powered Shopping Experiences, With Younger Shoppers Leading the Way
51% of Consumers Seek AI-Powered Shopping Experiences, With Younger Shoppers Leading the Way
November 07, 2024  |  Retail

Consumer expectations around shopping are changing, with higher demand for personalized, artificial intelligence (AI)-driven experiences that offer convenience, customization and efficiency. A PYMNTS Intelligence report,...

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52% of Consumers Want Disputes to Be Easy and Resolved Fast
52% of Consumers Want Disputes to Be Easy and Resolved Fast
November 06, 2024  |  Credit Cards

Card disputes have long been viewed as a necessary evil in retail banking and commerce — a cost center to be managed and minimized. But...

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Global Push for Real-Time Payments: EU, Brazil and South Africa Lead the Way
Global Push for Real-Time Payments: EU, Brazil and South Africa Lead the Way
November 06, 2024  |  Real-Time Payments

Real-time payments are becoming increasingly popular worldwide, with new implementations and innovations emerging regularly. The European Union has been a traditional leader in real-time payments,...

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Study Shows Power of Word of Mouth in Credit Card Customer Acquisition
Study Shows Power of Word of Mouth in Credit Card Customer Acquisition
November 06, 2024  |  Credit Cards

Understanding which consumers are drawn to which cards can help financial institutions hone their marketing. PYMNTS Intelligence data shows that nearly 1 in 3 consumers...

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CFOs Tell Banks What They Want From Working Capital Solutions. And It Isn’t Always the Best Rate
CFOs Tell Banks What They Want From Working Capital Solutions. And It Isn’t Always the...
November 06, 2024  |  CFO

It was former Intel CEO Andy Grove who once said, “How well we communicate is determined not by how well we say things, but how...

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Need for Speed: How Instant Ad Hoc Payments Future-Proof Enterprise Relationships
Need for Speed: How Instant Ad Hoc Payments Future-Proof Enterprise Relationships
November 04, 2024  |  Faster Payments

From vendor pay to gig workers, enterprises are merging into the fast lane for payments. And as enterprises adopt models that rely on agile, ad...

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The Two Things That CFOs and Treasurers Want From Working Capital Solutions
The Two Things That CFOs and Treasurers Want From Working Capital Solutions
November 04, 2024  |  CFO

The economy is unpredictable, and companies are clamoring for on-demand working capital solutions that can be tailored to their unique needs. Imagine a world where...

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Credit With Training Wheels: Secured Credit Cards and the Credit-Wary Consumer
Credit With Training Wheels: Secured Credit Cards and the Credit-Wary Consumer
November 04, 2024  |  Credit Cards

Financial institutions can convert credit card outsiders to become holders of secured credit cards by encouraging them to think long term. While some of these...

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As Consumers Plan Their Thanksgiving Shopping, AI Stirs the Pot
As Consumers Plan Their Thanksgiving Shopping, AI Stirs the Pot
November 02, 2024  |  The Weekender

Thanksgiving has come a long way from its pilgrim origins — this year, the robots are taking over. That is, artificial intelligence (AI) is changing...

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