PYMNTS Intelligence

More Than Half of Banks Plan to Outsource Fraud Detection 

More Than Half of Banks Plan to Outsource Fraud Detection 
More Than Half of Banks Plan to Outsource Fraud Detection 
February 13, 2026  |  Fraud Prevention

The cost of fraud at U.S. financial institutions is rising, but the deeper threat may be what it does to customer relationships and brand reputation....

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PYMNTS Study Finds CFOs Turn to Agentic AI for Savings and Cash Flow
PYMNTS Study Finds CFOs Turn to Agentic AI for Savings and Cash Flow
February 11, 2026  |  artificial intelligence

What if a way to track, forecast and model cash, credit, debt and investments could make your company smarter and stronger? What if the corporate...

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70% of Consumers Say Yes to AI Agents for Shopping
70% of Consumers Say Yes to AI Agents for Shopping
February 11, 2026  |  artificial intelligence

The most revealing signal in the latest PYMNTS Intelligence research is not that consumers are experimenting with agentic AI. Get the Full Story Complete the...

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Slow Payments Drain Small Business Cash Faster Than Sales Can Refill It
Slow Payments Drain Small Business Cash Faster Than Sales Can Refill It
February 11, 2026  |  Faster Payments

For many small businesses, cash flow is no longer a background concern. It is the defining constraint shaping daily operations and long-term viability. Delayed receivables...

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Labor Economy Workers Less Worried Than Office Workers About Robots Taking Their Jobs
Labor Economy Workers Less Worried Than Office Workers About Robots Taking Their Jobs
February 10, 2026  |  artificial intelligence

Despite high-profile demos from the likes of xAI and AWS and aggressive corporate roadmaps, PYMNTS Intelligence’s Wage to Wallet Index™ shows that workers who could...

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Nearly 3 in 4 Premium Cardholders Used a Card-Linked Offer in the Past Year
Nearly 3 in 4 Premium Cardholders Used a Card-Linked Offer in the Past Year
February 10, 2026  |  Credit Cards

Consumers who pay the most for their credit cards turn out to be the ones least likely to ignore them. Just 3.9% of premium cardholders...

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35% of Consumers Plan to Use Tax Refunds to Boost Savings
35% of Consumers Plan to Use Tax Refunds to Boost Savings
February 09, 2026  |  Consumer Insights

Tax season officially began on Jan. 26, and refunds are already starting to reach consumers’ accounts this month. While the arrival of refunds is annual,...

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Buy Now, Pay Later Moves to Groceries, Utilities and Travel as Millennials Lead the Shift
Buy Now, Pay Later Moves to Groceries, Utilities and Travel as Millennials Lead the Shift
February 09, 2026  |  Consumer Finance

What began as a checkout convenience for sneakers and sofas is now threading its way into grocery aisles, utility bills and subscription renewals, as paying...

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