PYMNTS Intelligence

Targeted Rewards Could Close Credit Unions’ 21-Point Wallet Gap

Targeted Rewards Could Close Credit Unions’ 21-Point Wallet Gap
Targeted Rewards Could Close Credit Unions’ 21-Point Wallet Gap
August 26, 2026  |  Credit Unions

Credit unions (CUs) have spent decades building the kind of customer relationship that national banks would struggle to manufacture with even the biggest marketing budget....

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Payment Timing Uncertainty Is Costing CFOs Billions
Payment Timing Uncertainty Is Costing CFOs Billions
August 25, 2026  |  B2B Payments

The biggest opportunity for chief financial officers (CFOs) isn’t adding another day to pay. It’s eliminating the uncertainty inside the days they already have. Get...

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Consumers Make Budgets Work by Doing More Than Cutting Back
Consumers Make Budgets Work by Doing More Than Cutting Back
August 25, 2026  |  Consumer Finance

Households squeezed by higher prices are getting better results when they treat budgeting like a toolbox, not a single pair of scissors. Get the Full...

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Identity Automation Moves Up the Payments Agenda
Identity Automation Moves Up the Payments Agenda
August 25, 2026  |  Authentication

Payments modernization budgets are lining up behind identity, reconciliation and automation, providing a clearer picture of what businesses intend to build next. Get the Full...

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57% of SMBs Now Sell Through Their Own Websites
57% of SMBs Now Sell Through Their Own Websites
August 24, 2026  |  SMBs

Small businesses increasingly see growth coming from the digital channels that extend their reach without requiring another storefront. Get the Full Story Complete the form...

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Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy
Payment Choice Helps Decide Where Nearly Two-Thirds of US Shoppers Buy
August 24, 2026  |  Consumer Insights

A merchant can win the product search, the price comparison and the trip to checkout, only to discover that how a customer wants to pay...

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Credit Union Chatbot Adoption Jumps From 3% to 46%
Credit Union Chatbot Adoption Jumps From 3% to 46%
August 21, 2026  |  SMBs

Artificial intelligence (AI) may be climbing the strategic agenda at credit unions, but the most consequential gap is no longer one of awareness. It is...

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83% of Financial Firms Rate ID Systems Highly Despite Customer Friction
83% of Financial Firms Rate ID Systems Highly Despite Customer Friction
August 21, 2026  |  Digital Identity

Financial firms have confidence to spare in digital identity systems, even when the results leave plenty of room for improvement. Get the Full Story Complete...

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