PYMNTS Intelligence

The Customer Lifetime Value Playbook: A New Framework for Issuer Growth

The Customer Lifetime Value Playbook: A New Framework for Issuer Growth
The Customer Lifetime Value Playbook: A New Framework for Issuer Growth
June 24, 2026  |  Payment Methods

Card issuers are under pressure to make their card programs do more than process transactions. Consumers expect cards to work instantly, safely and everywhere, whether...

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Checkout Becomes the New Front Door to Customer Loyalty
Checkout Becomes the New Front Door to Customer Loyalty
June 24, 2026  |  eCommerce

In an era of artificial intelligence (AI)-powered shopping, merchants are discovering that one of their most powerful customer relation tools may be hiding in plain...

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Subprime Revolvers Fall 12 Points as Borrowers Shift How They Pay
Subprime Revolvers Fall 12 Points as Borrowers Shift How They Pay
June 23, 2026  |  Consumer Finance

A notable shift is showing up in the finances of subprime consumers: fewer of them are regularly carrying credit card balances month after month, suggesting...

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Study Finds Stablecoins Need a Better Elevator Pitch
Study Finds Stablecoins Need a Better Elevator Pitch
June 23, 2026  |  Cryptocurrency

For much of the past year, stablecoin discussions have centered on Washington. Regulatory frameworks, reserve requirements and oversight have dominated conversations among policymakers and financial...

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Banks and FinTechs Race to Own the Labor Economy Paycheck Gap
Banks and FinTechs Race to Own the Labor Economy Paycheck Gap
June 22, 2026  |  Consumer Finance

The old assumption in consumer finance is that when households run short, they turn to their bank. Get the Full Story Complete the form to...

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Consumers Put Priorities Ahead of Price Anxiety
Consumers Put Priorities Ahead of Price Anxiety
June 19, 2026  |  Consumer Finance

As summer begins in the midst of this long holiday weekend kicked off by Juneteenth, the consumer spending outlook appears to contain a contradiction. Get...

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Consumers Want AI to Shop With Them, Not for Them 
Consumers Want AI to Shop With Them, Not for Them 
June 19, 2026  |  Artificial Intelligence

Artificial intelligence has already transformed how consumers discover products, compare prices, and navigate digital commerce. But as companies race to build autonomous AI agents capable...

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87% of Merchants Say Checkout Still Falls Short
87% of Merchants Say Checkout Still Falls Short
June 18, 2026  |  Consumer Insights

A collaboration between PYMNTS Intelligence and Visa Acceptance Solutions, the “2026 Global Digital Shopping Index: Merchant Edition” examines how merchants are adapting to a retail environment where...

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