PYMNTS Study

40.9% of Digital Bank Users Choose Wallets at Retail

40.9% of Digital Bank Users Choose Wallets at Retail
40.9% of Digital Bank Users Choose Wallets at Retail
July 23, 2026  |  Digital Payments

Digital bank customers are turning the mobile wallet from a convenience into their default way to pay. Get the Full Story Complete the form to...

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The Biggest RTP Rival Is the Payment System That Already Works
The Biggest RTP Rival Is the Payment System That Already Works
July 22, 2026  |  Real-Time Payments

Businesses that use real-time payments tend to see more value than businesses still deciding whether they need them at all. Get the Full Story Complete...

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36% of Global SMB Buyers Plan to Use FinTech Payment Providers
36% of Global SMB Buyers Plan to Use FinTech Payment Providers
July 22, 2026  |  SMBs

Small businesses are not abandoning banks for cross-border payments, but they are giving FinTechs a much larger share of the work. Get the Full Story Complete the...

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Slow Credit Access Holds Growing Businesses Back
Slow Credit Access Holds Growing Businesses Back
July 22, 2026  |  Working Capital

Growth can create a strange problem. A company gets bigger, but the payment and credit tools around it don’t always keep up. Get the Full...

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The $20 Billion Cost of Unpredictable Work Schedules
The $20 Billion Cost of Unpredictable Work Schedules
July 22, 2026  |  Economy

For decades, the hourly labor market has organized worker pay around the wage itself. Employers compete by adding another dollar per hour, workers compare job...

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Stablecoin Awareness Falls Short for 70% of Credit Union Members
Stablecoin Awareness Falls Short for 70% of Credit Union Members
July 21, 2026  |  Cryptocurrency

Consumers may hear different labels for stablecoins and other cryptocurrency, but many still place both products in the same mental bucket. Get the Full Story...

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Manual Debit Reviews Can Cost Banks $2.4 Million a Year
Manual Debit Reviews Can Cost Banks $2.4 Million a Year
July 20, 2026  |  Next-Gen Debit

A difference of just 0.50 percentage points in debit authorization performance can turn into a five-figure monthly revenue leak for an issuer. Get the Full...

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The Best Buy Now Pay Later Customer Is Not Who Banks Think
The Best Buy Now Pay Later Customer Is Not Who Banks Think
July 17, 2026  |  Consumer Finance

Financial institutions have traditionally organized customers using familiar metrics: income, assets, credit score and spending patterns. Those variables determined who qualified for a mortgage, which...

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