PYMNTS Study

Study Finds Bad Billing Experiences Delay $330 Billion in Consumer Payments Each Year

Study Finds Bad Billing Experiences Delay $330 Billion in Consumer Payments Each Year
Study Finds Bad Billing Experiences Delay $330 Billion in Consumer Payments Each Year
September 08, 2026  |  B2B Payments

Paying a bill may never rank among life’s great pleasures. Still, it shouldn’t feel like a test of patience every month. Get the Full Story...

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41% of Millennials Use ChatGPT for Product Discovery
41% of Millennials Use ChatGPT for Product Discovery
September 08, 2026  |  Artificial Intelligence

Millennial shopping is producing a split between where buying decisions begin and where purchases ultimately happen. Get the Full Story Complete the form to unlock...

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Smallest Businesses Fall Behind as Main Street Goes Digital
Smallest Businesses Fall Behind as Main Street Goes Digital
September 07, 2026  |  SMBs

Labor Day finds Main Street approaching the fourth quarter with more ways to sell, get paid and source goods than it had four years ago....

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61% of Firms Put Payroll Benefits Next in the Embedded Finance Queue
61% of Firms Put Payroll Benefits Next in the Embedded Finance Queue
September 07, 2026  |  Payroll

Embedded finance appears to have crossed a revealing threshold: Companies are treating its growing pains as reasons to improve the technology rather than abandon it....

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Boomers Fueled Amazon and Walmart Summer Sales Crowds
Boomers Fueled Amazon and Walmart Summer Sales Crowds
September 07, 2026  |  Retail

The summer’s biggest retail sales events did more than create a larger shopping crowd. Their overlap also changed who showed up, how much they spent...

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CFO Caution Creates an Opening for Bolder Competitors
CFO Caution Creates an Opening for Bolder Competitors
September 04, 2026  |  CFO

Corporate America may have a capital allocation problem hiding inside its risk management discipline. Get the Full Story Complete the form to unlock this article...

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Credit Union Card Loyalty Pays Off in Deposits
Credit Union Card Loyalty Pays Off in Deposits
September 03, 2026  |  Credit Unions

Credit unions typically treat card usage as a payment metric. More transactions produce more interchange revenue, more engagement and a greater return on the cost...

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Debit Dominates as Low-Income Consumers Guard Cash Flow
Debit Dominates as Low-Income Consumers Guard Cash Flow
September 03, 2026  |  Economy

For merchants selling to low-wage consumers, the competition isn’t simply over who offers the lowest price. It’s over whether the purchase can clear a tight...

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