PYMNTS Study

Digital Sales Give Small Businesses a Map for Growth

Digital Sales Give Small Businesses a Map for Growth
Digital Sales Give Small Businesses a Map for Growth
September 03, 2026  |  SMBs

Digital channels gave small and medium-sized businesses more than reach in 2025. They gave those companies a measurable growth edge: Digital-led SMBs were 14 percentage...

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72% of UAE Shoppers Used AI for Their Latest Purchase
72% of UAE Shoppers Used AI for Their Latest Purchase
September 03, 2026  |  Consumer Insights

The UAE shopper has little patience for yesterday’s checkout. A phone can serve as a storefront, research assistant and wallet before a merchant’s website has...

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56% of Consumers Have Faced a False Payment Decline
56% of Consumers Have Faced a False Payment Decline
September 02, 2026  |  Fraud Prevention

Merchants may have more revenue to gain from approving good customers than from tightening fraud controls another turn. Get the Full Story Complete the form...

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CFOs Forecast Better When Finance Sees More
CFOs Forecast Better When Finance Sees More
September 02, 2026  |  Back-office

The competitive advantage today isn’t forecasting tomorrow’s cash more accurately. It’s having less of today’s cash left to forecast. Get the Full Story Complete the...

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Why Merchants Get Better Results When Their Payment Systems Work Together
Why Merchants Get Better Results When Their Payment Systems Work Together
September 01, 2026  |  Payments Innovation

Adding payment processors is relatively easy. Getting substantially better payment performance from the resulting network appears to be much harder. Get the Full Story Complete...

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Why Merchants Save Their Best Offers for Checkout
Why Merchants Save Their Best Offers for Checkout
August 31, 2026  |  Data & Research

Merchants have plenty of ways to target shoppers with promotions. Their problem is getting the right offer in front of the right customer while there...

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82% of Fast-Growing Firms Demand Flexible Credit
82% of Fast-Growing Firms Demand Flexible Credit
August 31, 2026  |  Working Capital

Fast-growing middle-market companies aren’t always losing opportunities because lenders said no. Many are losing them because available credit can’t move quickly enough to become useful....

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Calling Out Sick Costs Labor Economy Workers More
Calling Out Sick Costs Labor Economy Workers More
August 28, 2026  |  Consumer Insights

A sick day may last 24 hours. The financial effects can stay much longer. For millions of workers, one missed shift can reduce the next...

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